Wade, Thank you so much for your listing down a comprehensive list of possible solutions. I think it is a correupt font it has in the past always been a font corruption issue. Then the permission on the sttings folder might need to be set read write for aall users and the contents with in the folder as well. There ae to other possibilities a conflict with a plug in or third party software or an update. Then it could be a corrupt perfeerence even though you are certain it is not and it need not necessarily be Illustrators preferences (settings folder it could be the preferences folder itself that is corrupt and it could also mean the the also has to be discarded along with the settings folder not just the settings folder. Or it can be a font cahae problm you can use ONYX to repmove your font Cache files it is a free download. The directory is somewhere along the path to the wwhere you have your active fonts stored or for the font manager you use if you use one. If it is not a font corruption, which I think it actually is even though you say it is not, then it would be a permissions problem and that means the permission for a directory is set to read only or no access. This means one of four possibilities or all or some of them in combination. ![]() ![]() Now create a new document and go to the font menu and all is now well. Log into the new user accounlaunch Illustrator and nothing else. I m going totry but you are not going to like what i tell you and there is nothing I can do about it.įirst so you know that this is probably correct whether you like oit or not create a new user account. Fresh install, launched illustrator, opened a new document, choose the text tool, go to the font menu and it still crashes.Ĭan anyone point me to the proper area where I can delete any preferences? If a fresh install does not have any preferrences file yet (that is corrup or otherwise) then perhaps its not a preferrences issue.Īny thoughts on this is much appreciated. I think my older migration had this pref file, however I opted to just do a clean install on the OS & software just in case I may have carriend over any confilicting files from my old mac that I couldn't isolate that may be causing this. There is nothing in this folder, no preferences file to delete (the only 3 things in this folder is AI color settings, AIMenuFaceCache & Workspaces folder which is currently empty. Inside the libarary (from the go menue when holding option key) > preferences > adobe illustrator cs5.1 settings > en_US > adobe illustrator cs5.1 settings > en_US > I see it on my other older Mac inside the libarary (from the go menue when holding option key) > preferences > adobe illustrator cs5.1 settings > en_US > Adobe Illustrator Prefsīut on my new macbook pro following this same path: I'm trying to locate my Illustrator pref file to delete but I can't seem to see it on my new macbook pro with lion os 10.7.4 So I tried another clean OS install and re-installed the creative suite to no avail.
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